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“Our room did not get the bed made, the towels refreshed. And the soap dispenser above the bath was empty, it didn’t even have a refill bag. The hotel is very dated and tatty. The reception is unwelcoming , too few seats, and few staff When I phoned reception , I should have been told the cleaners to make beds etc. only come in on the third day We stayed 2 nights.now renamed THE WORST WESTERN.”

“Super location. Generous sized rooms. We had an internal atrium view balcony which was cozy”

“Property location was very good and food hygiene very high with good quality food, the building was old and design therefore dated.”

“Great brunch and a lovely host. All the staff were amazing. The food was amazing, albeit the dessert was extremely small for the cost. The hotel is really well kept and clean. Easily one of my best hotel experiences. My wife and i are local and just wanted a day/night without the kids and we absolutely loved it. We are going to make it a semi regularly thing. Cant wait to go back ”

“The breakfast was brilliant ”

“The room is clean and tidy. The breakfast is good with different options. The hotel is a little bit far from the ferry pier, it takes about 25 mins to walk there. If you have luggage, you'd better call a taxi, the taxi fare is reasonable anyway. ”

“Good experience ”

“Had a truly lovely stay at the Trevelyan in Douglas - received a lovely welcome from Delia upon arrival; had a promenade / beachfront view from my 3rd floor room. Comfortable bed. No problems at all with the shared bathroom facilities either. What I would suggest though, is for basic tea/coffee facilities being provided to guests - either directly in their rooms, or at a central location (for example, in the common area on the ground floor). Thank very much once again !”

“Staff very helpful. Room clean. Bed comfortable ”

“It was a wonderful experience. Perfect.”

“Just a beautiful place to stay, cant get much better than this”

“The room was clean, however the sink was badly cracked and needed replacing. The furnishings in the room were fit for purpose, albeit very dated. I also found the room to be quite noisy - being able to hear showers running, toilets flushing etc from nearby rooms, early morning and during the night. I had a room at the back of the hotel and only had a view of other buildings. However, the rooms at the front including the sitting area, bar and restaurant had great views over the bay. The staff……